Website Terms and Conditions
Elemental Beings Ltd is under no obligation to keep this website up to date.
Elemental Beings Ltd does not guarantee that this website is always available.
Elemental Beings Ltd is the owner and licensee of all intellectual property rights in this website and is not liable for any use or alliance on this website.
Elemental Beings Ltd does not guarantee that the website is free from viruses.
This website does not use cookies.
Alphedia Arara Kenchington and Auraengus Manu Kenchington are the sole share holders of Elemental Beings Ltd.
Should you wish to replicate any of the information on this website you must contact Alphedia Arara via the email [email protected] to ask for written permission and full accreditation must be given to Alphedia Arara Kenchington.
Shop Terms and Conditions
For products purchased online customers have a 14 day cancellation period by law for returns.
If you have booked a workshop or healing twice and have not notified us that the second booking is for someone else, we will automatically refund you for the duplicate booking. Please note any refunds will have bank fees deducted from the total as the banks do not refund these fees. This applies also if you wish to cancel a physical product booking before it is shipped out.
If a product arrives damaged then the customer is offered a replacement product after returning the damaged item, a full refund after returning the damaged item or a reduction in the price of the product after emailing photographs of the damage but wishing to keep the damaged item.
Customers must contact Elemental Beings Ltd regarding any damage to items as soon as possible and within 14 days.
To receive full refund product must be received on return by Elemental Beings Ltd unused and un-damaged.
We are unable to post internationally to a PO Box address, please always provide a physical address.
If you do not receive your purchased product, please contact us within 3 weeks of your item being posted to you. If we do not hear from you within 3 weeks we will not be able to assist you with arranging a refund for any items which go missing in the post. In the event that you go beyond the 3 week deadline, you can contact Royal Mail directly using the tracking number that has been provided to you by us at the time of posting to arrange a refund.
If you purchase an upcoming workshop but do not receive the email with the link to the audios for download then it is your responsibility to let us know by emailing [email protected] within 2 weeks of purchase so that we can re-send the email to you.
Elemental Beings Ltd is unable to accept any responsibility for any course of action chosen to be taken after listening to any channeled message whether that be personal message or group message or any advice given through our services. As souls you all have free will on planet earth and are therefore responsible for your own decisions and choice of actions in this incarnation.
For purchasing of digital downloads customers lose the right to cancel the purchase once they download the product and the 14 day cancellation period does not apply to digital purchases from Elemental Beings Ltd as stated here in the terms and conditions of purchasing from this website.
If you loose the links to download more than 2 workshops and require a batch of workshops links to be sent to you Elemental Beings Ltd reserves the rights to bill you for the staff time to sort you with all the required links. Please download the MP3 recording files of the workshops to your computer or device when you receive it to avoid this situation.
If a workshop includes a personal channeled message, the message is only available to those who purchase the workshop before the workshop takes place.
Elemental Beings Ltd aim to deliver Personal Channelled Soul messages within 2 months of booking when they are available and you will be notified if there is a delay for some reason.
Workshop sale and discount vouchers terms and conditions: Elemental Beings Ltd on occasion offers a half price sale on workshops and gives discount vouchers. If you purchase a workshop in the sale, or use discount vouchers to purchase a workshop, these do not include a personal channeled message or one to one session with Alphedia Arara or Auraengus or any products like crystals, unless other wise stated. Always the full price option is available if you do wish to also receive a personal message or one to one session.
Elemental Beings Ltd is the owner of all intellectual property rights in the materials which are available for download.
Elemental Beings Ltd will use reasonable endeavours to keep all commitments regarding pre booked workshops and retreats but that we may need to cancel due to unforeseen circumstances. Customers will be notified of this immediately and all efforts will be made to re schedule the planned sessions however if this is not possible or acceptable to the customer a full refund will be made.
Limitation of liability clause – Elemental Beings Ltd liability is limited to the amount received from a customer and if a workshop or retreat has to be cancelled for some reason Elemental Beings Ltd has no liability for costs incurred for the customer for travel or accommodation.
If you book a retreat with Elemental Beings Ltd the deposit is non refundable. Once the full amount or any other amounts towards a retreat is paid it becomes non refundable unless someone else takes the space and pays in full.
If you book a retreat with Elemental Beings Ltd the deposit is non refundable. Once the full amount or any other amounts towards a retreat is paid it becomes non refundable unless someone else takes the space and pays in full.
Payment plans are available, these are subject to an additional admin charge for staff time. If you organise a Direct Debit payment plan and your payment fails due to you not making enough funds available in your chosen bank account, Elemental Beings Ltd reserves the rights to bill you for the fees charged by GoCardless for the failed payment and an additional charge for staff time to sort this out even if you pay by another means Elemental Beings is still charged by Go Cardless and this charge may be passed onto you.
Import Charges
If you purchase any physical product for us that requires to be imported please check your own countries or the country of delivery’s rules on importing goods and the extra costs you may incur to receive your product. We export world wide and every country has its own import charging rules and levels which the customer is responsible to pay. Elemental Beings Ltd are not responsible for these charges as the exporter.
Live Video Terms and Conditions
If you choose to take part live in our Video option for the workshops please note that your camera and audio will be switched off throughout the workshop. However, should you choose to engage with Alphedia at the end through video/audio it will be assumed at the point of booking that you are giving permission to be seen by others and recorded.
If you do not wish for your name to be called in, or would prefer a different name to the one you book with, please state this at the point of booking.
It is your responsibility to get the chat button working on Vimeo not the responsibility of Elemental Beings Ltd if you wish to engage that feature in a workshop and it your responsibility to know how the Vimeo using features work.
Data Protection Terms and Conditions
Elemental Beings Ltd complies with the GDPR regulation, all personal data we hold for customers (name, address, email and phone number) are stored on secure servers. We never share our email list or data with any other companies. All our customers have the option to unsubscribe from the mailing list by clicking the ‘unsubscribe’ button at the bottom of each newsletter that we send out, or by contacting the company directly by email at [email protected] If you wish to discuss the personal data we hold for you, please get in touch on the above email.
All correct as of November 2023
